7:00-7:30 a.m.
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Continental Breakfast |
| 7:30-7:40 a.m. |
Welcome/Announcements Course Directors |
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| SESSION 3 |
PRACTICE EFFICIENCY Moderator: Joseph J. Vicari, MD, MBA, FASGE |
| 7:40-8:10 a.m. |
Improving Practice Efficiency—Reaching the Next Level Joseph J. Vicari, MD, MBA, FASGE |
| 8:10-8:40 a.m. |
Improving Practice Efficiency—and Effectiveness! Daniel O’Connell, PhD |
| 8:40-9:00 a.m. |
Can Efficiency and Quality Coexist? Thomas M. Deas, Jr., MD, MMM, FASGE |
| 9:00-9:30 a.m. |
Roundtable on Practice Efficiency |
| 9:30-9:50 a.m. |
Refreshment Break and Exhibits |
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| SESSION 4 |
QUALITY AND SERVICE Moderator: : Colleen M. Schmitt, MD, MHS, FASGE |
| 9:50-10:15 a.m. |
Delivering Service Excellence Stephen E. Deal, MD |
| 10:15-10:40 a.m. |
The Pursuit of Clinical Quality Joseph J. Vicari, MD, MBA, FASGE |
| 10:40-11:00 a.m. |
Quality Measurement and Reporting— Practical Tips Douglas O. Faigel, MD, FASGE |
| 11:00-11:30 a.m. |
Roundtable on Quality and Service |
| 11:30 a.m.-1:00 p.m. |
Lunch and Exhibits |
| 12:00 p.m.-12:40 p.m. |
Lunch Presentation:
Tales of an Innovator—The Challenges of New Device Development in the U.S. Stefan Kraemer, MD, PhD, MBA |
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| SESSION 5 |
INFORMATION TECHNOLOGY (IT) IN YOUR PRACTICE: TIPS, TRICKS, AND TRAPS Moderator: Glenn D. Littenberg, MD |
| 1:00-1:20 p.m. |
Your Web site—The Door Into Your Practice Reed B. Hogan, MD |
| 1:20-1:40 p.m. |
EMR—The Dos and the Don’ts Craig Bakken, MBA |
| 1:40-2:00 p.m. |
Hospital Coverage—IT and More
Reed B. Hogan, MD |
| 2:00-2:20 p.m. |
IT Roundtable |
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| SESSION 6 |
SPECIAL LECTURE |
| 2:20-2:50 p.m. |
This Above All—To Thine Own Self Be True Daniel O’Connell, PhD |
| 2:50-3:20 p.m. |
Refreshment Break and Exhibits |
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| SESSION 7 |
ANCILLARY SERVICES AND SEDATION Moderator: Klaus Mergener, MD, PhD, FASGE |
| 3:20-3:40 p.m. |
Beyond Endoscopy—Ancillary Services for the GI Practice Klaus Mergener, MD, PhD, FASGE |
| 3:40-4:00 p.m. |
Sedation Models for the Endoscopy Center Lawrence B. Cohen, MD, FASGE |
| 4:00-4:20 p.m. |
Roundtable on Ancillary Services and Sedation Issues |
| SESSION 8 |
BRINGING CHANGE HOME Moderator: Colleen M. Schmitt, MD, MHS, FASGE |
| 4:20-4:40 p.m. |
Promoting Change In Your Practice Daniel O’Connell, PhD |
| 4:40-5:00 p.m. |
Change Management—Challenges and Practical Solutions Thomas M. Deas, Jr., MD, MMM, FASGE |
| 5:00-5:20 p.m. |
Roundtable on Change Management |
| 5:30-6:30 p.m. |
Reception |
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