GI Endoscopy Unit Leadership: Cultivating a Successful Team

Dates: February 24, 2018

Geared toward emerging and established GI endoscopy unit leaders, this course will focus on leader's roles and responsibilities to align teamwork around clinical and operational issues. Gain the essentials needed to become effective leaders, and to run an efficient, high-quality, and profitable GI unit.
About the Course

An essential ingredient for cultivating a high-functioning team is strong leadership. If you’re a team leader for a GI unit or on track to become one, this course is for you! Designed to advance the knowledge, skills and attitudes of current and future team leaders, this course will take you through an intensive one-day course on the fundamental skills necessary for leading efficient, high-quality and profitable GI units.

Course Directors

Brett B. Bernstein, MD, FASGE
Mount Sinai Health System
New York, NY

Bruce L. Hennessy, MD
Ohio Gastroenterology Group
Columbus, OH


David Hambrick, RN
Nurse Manager/Consultant
Dallas, TX

David Robbins, MD
Medical Director
Manhattan Endoscopy
New York, NY

Firas Al-Kawas, MD
Director of Endoscopy
Sibley Memorial Hospital
Washington, DC

Lukejohn Day, MD
University of California San Francisco
San Francisco, CA


Course Objectives

This course will focuses on the leader's roles and responsibilities to align teamwork around clinical and operational issues. Participants will gain the essentials needed to become effective leaders, and to run an efficient, high-quality, and profitable GI unit.

Course Objectives

  • Discuss establishing and maintaining a culture of quality
  • Describe step-by-step strategic planning allowing the alignment of the unit to reach optimal operating efficiencies
  • Define how each leadership role contributes and complements each other to create the success and vitality of the unit/organization
  • Discuss how to ensure the unit is profitable and in compliance - meeting all credentialing and regulatory requirements while being prepared for audits
  • Describe from a clinical perspective how to make the unit the best environment for patients and the procedures performed

Who Should Attend

This course is designed for current and future team leaders of GI endoscopy units, including physicians, practice managers, practice administrators, nurses and nurse managers. Attendees will learn the expectations, challenges, and rewards of GI unit leadership. The course is designed for all sizes of GI units including ambulatory surgery centers, large practices, and hospital-based units.


6:30 am                Breakfast with Exhibits

7:30 am                Course Directors Welcome

Cultural Evolution or Revolution?

Shifting an organization’s culture requires commitment and purposeful management of the change process. During this series of talks, we will discuss:

7:45 am                Creating a Culture of Quality – Making It Stick

8:05 am                The ABCs of Endoscopy Leadership

8:25 am                Endoscopy Unit Management Models

8:45 am                Endoscopy Unit Management: Nursing Perspective

9:05 am                Roundtable: Cultural Evolution or Revolution?

9:35 am                Break with Exhibits

Putting the Pieces in Place

With the right infrastructure, your team will not lose sight of the fundamentals upon which excellence is built. During this series of talks, we will discuss:

10:05 am             Empowering the Team through Benchmarking and Report Cards 

10:25 am             Patient Satisfaction: What’s the Secret Sauce?  

10:45 am             Showcasing Your Unit’s Excellence

11:05 am             Roundtable: Putting the Pieces in Place

11:35 am             Networking Lunch

Critical Conversations in GI Unit Leadership

The stakes in today’s ever-changing healthcare environment are high. Success or failure can hinge on your ability to effectively communicate with all members of your team. During this series of talks, we will discuss:

12:35 pm             Building Your Critical Conversation Skill Set

12:55 pm             Dealing with the Disruptive Physician 

1:15 pm               Addressing the Outlier: Peer Review

1:35 pm               Personnel Recruitment, Training, and Addressing the Disruptive Employee

1:55 pm               Roundtable: Critical Conversations in GI Unit Leadership

2:25 pm               Break with Exhibits

Managing the Bottom Line

To push beyond surviving to thrive in today’s value economy organizations must operate efficiently. During this series of talks, we will discuss:

2:55 pm               Endoscopy Unit Finances

3:15 pm               Inventory Control

3:35 pm               How to Build an Open Access Program

3:55 pm               Roundtable: Managing the Bottom Line

4:20 pm               Closing Remarks

4:30 pm               Course Adjourned

Registration and Hotel Information

Registration Fees 

Early Registration Deadline: Thursday, January 25, 2018
           On or Before
January 25, 2018
Live or Simulcast 
January 25, 2018
Live or Simulcast
 ASGE Physician Member     $595    $695
 Physician Non-Member    $750    $850
 ASGE Trainee/Nurse Member    $400    $500
 Non-Member Trainee/Nurse    $500    $600

Industry representatives interested in attending this course must contact Linda kay Tyler, Senior Director, Sales and Business Development at (630) 570-5601or In compliance with ACCME guidelines, industry representatives may not participate in hands-on training or ask questions during a CME course.

Hotel Accommodations

It is recommended that you make your hotel reservations as soon as possible. However, you may want to wait to make your airline reservations until you have received confirmation of registration from ASGE.

Chicago Marriott Suites Downers Grove
1500 Opus Place
Downers Grove, IL 60515
Marriott Reservations: (800) 228-9290 or (630) 852-1500

ASGE has arranged a room block for this course at $99 per night plus applicable tax. This discount is valid only if the reservation is made before February 2, 2018. Please contact the hotel directly to make hotel reservations. Please mention the name of the ASGE course when making your reservation.

A free shuttle will be provided between the hotel and the ASGE Institute for Training and Technology.

Continuing Medical Education

The American Society for Gastrointestinal Endoscopy (ASGE) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ASGE designates this live activity for a maximum of 7.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Cancellation Policy

Request for refunds must be requested in writing, no later than three weeks prior to the course. Refunds are subject to an administrative fee of $100. Attendee substitutions are permitted with ASGE authorization. ASGE has the right to cancel a program at any time at its discretion.

Educational programming through the ASGE Institute for Training and Technology is supported, in part, by the ASGE Foundation. To donate visit