GI Endoscopy Unit Leadership: Breaking the Mold, Creating a High Reliability Practice

Dates: March 2, 2019

Geared toward emerging and established GI endoscopy unit leaders, this course will focus on leader's roles and responsibilities to align teamwork around clinical and operational issues. Gain the essentials needed to become effective leaders, and to run an efficient, high-quality, and profitable GI unit.
Course Overview

The program highlights practical approaches to the management and operations of an endoscopy unit and further takes a deeper dive into the core knowledge and competencies that leadership teams need to be effective managers, influencers, and advocates for their units.

Presented by seasoned strategic thinkers in the management of GI endoscopy units, course topics include the role of unit leadership, instilling a culture of quality and safety, strategic planning and business development, using quality data for performance improvement and in payer negotiations, and meeting regulatory expectations. These components are interconnected and come together to provide high-quality, comprehensive training and team-building opportunities.

What You Will Learn

  • Discuss establishing and maintaining a culture of quality and safety
  • Define how each leadership role contributes and complements each other to create the success and vitality of the unit/organization
  • Discuss how to ensure the unit is safe, economically viable, and in compliance with all credentialing and regulatory requirements
  • Describe from a clinical perspective how to make the unit the best environment for patients and the procedures performed
  • Discuss the skills needed to effectively and comfortably address any topic and build productive relationships

Who Should Attend

This course will draw emerging, current and future team leaders of GI endoscopy units in all settings. The course content will also attract those aspiring to become a leader in an endoscopy unit, giving the attendees the knowledge of what the expectations, challenges and rewards would involve.

The course is designed for all sizes of GI units with a focus on ambulatory surgical centers and hospital GI units.

Course Directors and Faculty

Course Directors

Brett B. Bernstein, MD, MBA, FASGE
Mount Sinai Health System
New York, NY

David H. Robbins, MD, MSc, FASGE
Medical Director
Manhattan Endoscopy
New York, NY



Teresa Chaisson, RN, BSN, CNOR
Physicians Endoscopy
New York, NY

David Hambrick, RN, MSN
Medivators, Inc.
Dallas, TX

Colleen M. Schmitt, MD, MHS, FASGE
Galen Medical Group
Chattanooga, TN 

Thomas J. Stallings, JD
McGuireWoods LLP
Richmond, VA


AGENDA (subject to change) 

7:30- 7:45am            Course Directors Welcome

Cultural Evolution or Revolution?
Shifting an organization’s culture requires commitment and purposeful management of the change process. During this series of talks, we will discuss:

7:45-8:05 am            The ABCs of Endoscopy Leadership

8:05- 8:25 am           Endoscopy Unit Management: Nursing Perspective

8:25- 8:45 am           Creating a Safe Culture for Your Patients

8:45- 9:05 am           Knowing the Legal Parameters

9:05- 9:35 am           Roundtable: Cultural Evolution or Revolution?

9:35 am                     Break with Exhibits

Putting the Pieces in Place
With the right infrastructure, your team will not lose sight of the fundamentals upon which excellence is built. During this series of talks, we will discuss:

10:05- 10:25 am       Empowering the Team through Benchmarking and Report Cards

10:25- 10:45 am       The Patient Experience is The Customer Experience

10:45- 11:05 am       Showcasing Your Unit’s Excellence

11:05- 11:35 am       Roundtable: Putting the Pieces in Place

11:35 am                   Networking Lunch

Critical Conversations in GI Unit Leadership
The stakes in today’s ever-changing healthcare environment are high. Success or failure can hinge on your ability to effectively communicate with all members of your team. During this series of talks, we will discuss:

12:35- 12:55 pm       Building Your Critical Conversation Skill Set

12:55- 1:15 pm         Dealing with the Harassment

1:15- 1:35 pm           Addressing Burnout and Wellness among Your Healthcare Team

1:35- 1:55 pm           Personnel Recruitment, Training, and Addressing the Disruptive Employee

1:55- 2:25 pm           Roundtable: Critical Conversations in GI Unit Leadership

2:25 pm                     Break with Exhibits

We can help! Bring us your toughest unit leadership and management problems
In our final segment of the day, we will discuss applying theoretical concepts to real world case scenarios provided by our renowned faculty and your own case studies. This highly engaging session will transform you into the confident unit leader you want to be.

2:55- 4:25 pm           Exchanging Perspectives on Today’s Challenges

4:25- 4:30 pm           Closing Remarks

4:30 pm                     Course Adjourned

Registration and Pricing

Early Registration Deadline: Thursday, January XX, 2019           

Registration Fees

On or Before
Early registration

Early registration

ASGE Physician Member



Physician Non-Member



ASGE Trainee/Nurse Member



Non-Member Trainee/Nurse




Endoscopy Unit Recognition Program Honorees: Contact ASGE Customer Care at 630-573-0600 for special discounted pricing.

Industry representatives interested in attending this course must contact Linda kay Tyler, Senior Director, Sales and Business Development at (630) 570-5601or In compliance with ACCME guidelines, industry representatives may not participate in hands-on training or ask questions during a CME course.

NOT AN ASGE MEMBER? Save even more when you join ASGE prior to registering for the course. Visit to join today,


Educational programming through the ASGE Institute for Training and Technology is supported, in part, by the ASGE Foundation.  To donate visit


Hotel Accommodations

It is recommended that you make your hotel reservations as soon as possible. However, you may want to wait to make your airline reservations until you have received confirmation of registration from ASGE.

Chicago Marriott Suites Downers Grove
1500 Opus Place
Downers Grove, IL 60515
Marriott Reservations at 1-800-228-9290 or 630-852-1500

ASGE has arranged a room block for this course at $99 per night plus applicable tax. This discount is valid only if the reservation is made before February 2, 2019. Please contact the hotel directly to make hotel reservations.  Please mention the name of the ASGE course when making your reservation.

A free shuttle will be provided between the hotel and the ASGE Institute for Training and Technology.

CME and Miscellaneous

Continuing Medical Education

The American Society for Gastrointestinal Endoscopy (ASGE) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ASGE designates this live activity for a maximum of 7.0 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Cancellation Policy
Request for refunds must be requested in writing, no later than three weeks prior to the course.  Refunds are subject to an administrative fee of $100.  Attendee substitutions are permitted with ASGE authorization.  ASGE has the right to cancel a program at any time at its discretion.

>>For more information about this or upcoming ASGE educational courses, visit, email  or call ASGE Customer Care at 630-573-0600.