GI Unit Leadership: (Re)Starting Your Quality Program

February 4, 2023, 09:00 AM - 1:15 PM

Course Director(s):
Gerard Isenberg, MD, Nisa Kubiliun, MD and John Martin MD


Register Now

The pandemic and ongoing staffing shortages have underscored the importance of every member of the healthcare team working to the full extent of their role and remaining vigilant to ensure the delivery of high-quality, safe, patient-centered care. To be sure, the time is now to double down on quality improvement efforts, not withdrawn from them. To reinvigorate your team, start by going back to the basics, the foundations of your Quality Assurance and Performance Improvement Program, where practical, creative problem-solving begins. A vibrant, engaged team will identify and prioritize the essential, value-added work to ensure optimal patient outcomes, positive patient experiences, and a healthy work environment. Join expert faculty who will offer practical approaches to solving common challenges faced by endoscopy units through a mix of didactic and case-based interactive discussions.

Plus, those renewing or reinstating honoree status in the ASGE Endoscopy Unit Recognition Program can attend this abbreviated course to fulfill the Quality Course requirement of the application.

  • List the key components of a quality assurance performance improvement program (knowledge).
  • Recognize approaches to build the most effective team in your unit (comprehension).
  • Describe one method learned you could use to make your unit the best environment for patients, staff, and the procedures performed (comprehension).
  • Identify measures you could use within your unit’s quality assurance performance improvement program and explain why (analysis).

John A. Martin, MD, FASGE

Associate Professor of Medicine

Mayo Clinic

Rochester, MN

Gerard Isenberg, MD

University Hospitals Cleveland Medical Center

Cleveland, OH

Nisa Kubiliun, MD

University of Texas Southwestern Medical Center

Dallas, TX

Debbie Sauls, RN

Ohio Gastroenterology Group

Columbus, OH

February 4, 2023

Creating a Healthy Work Environment

Teamwork, when done wrong, is simply unproductive and unsatisfying. Clinical teams that are patient-, not provider-centered, achieve better patient outcomes and have greater staff satisfaction. During this series of talks, we will discuss being intentional about team-based care from governance to team member attitudes.

9:05 AM - 9:20 AM

The Case for Team-Based Care

9:20 AM - 9:35 AM

The ABCs of Endoscopy Leadership

9:35 AM - 9:50 AM

Building and Cultivating Your Team: Recruitment, Retention and Outsourcing

9:50 AM - 10:05 AM

Personnel Training, Integration and Addressing the Disruptive Employee

10:05 AM - 10:45 AM

Case-based Interactive Discussion

Delivering High-Quality Care

There is a throughline from process to outcomes to the goals you want to achieve. What we choose to measure along the way says a lot about us. It is the foundation to actioning our commitment to effective, efficient, safe, equitable, patient-centered care. Endoscopy units that deliver on this commitment will thrive and financially survive. During this series of talks, we will discuss best practices for leveraging data to improve performance.
11:00 AM - 11:15 AM

Dos and Don’ts of Quality Improvement Projects in Endoscopy Units

11:15 AM - 11:30 AM

Empowering the Team through Benchmarking and Quality Metrics

Empowering Exceptional Patient Experience and Safety

Patient satisfaction and a safety culture are essential and committing to them will benefit your patients and your practice and improve your unit’s reputation and ability to increase market share. During this series of talks, we will discuss demonstrating in a durable way our commitment to safe, patient-centered care.

12:10 PM - 12:25 PM

Mastering the Patient-Centered Experience

12:25 PM - 12:40 PM

Creating a Culture of Safety

12:40 PM - 1:15 PM

Case-based Interactive Discussion

1:15 PM - 1:15 PM

Final Remarks and Adjournment

Course pricing for physicians and non-physicians:

ASGE Member: $250

ASGE Member Group: $450

Non-Member Individual: $350

Non-Member Group: $650

ASGE Endoscopy Unit Recognition Program (EURP) unit members call 630.573.0600 or fax your registration forms to 630.963.8332 to receive the EURP member pricing of $200 for EURP Individual or $400 for EURP Group.

If you cannot register for this course online, submit a check made payable:

American Society for Gastrointestinal Endoscopy
P.O. Box 809055, Chicago, IL 60680-9055
Attention: GI Unit Leadership Course

Download the registration form and agenda

Refunds will not be provided for this course.

The American Society for Gastrointestinal Endoscopy (ASGE) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

ASGE designates this live activity for a maximum of 4 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

All Non-Physician participants will receive a Certificate of Participation specifying hours of education accredited for AMA PRA Category 1 Credits™.

ASGE Assurance to High-Level Scientific Evidence and Adherence to Neutrality

ASGE is committed to you, our learners. We are committed to assuring the highest level of scientific rigor, research-based evidence and practicality to clinical use is conveyed throughout this educational activity. Members who designed this educational activity are carefully selected for their content expertise, teaching excellence and neutrality on the topic(s) being presented. ASGE requires all subject matter experts, committee members and staff planners who are in a position to control any aspect of content to disclose all relevant financial relationships with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. Financial relationships in any amount are considered a potential conflict of interest and are peer-reviewed and mitigated according to ASGE’s Educational Conflict of Interest policy and procedure prior to the start of this program. ASGE requires all who lead educational activities to declare conflicts of interest as well as demonstrate the highest professional ideals.

HIPAA Accountability

ASGE makes every effort to not include individually identifiable health information in this educational activity. To protect patient privacy, faculty are requested to de-identify patient related material in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

ASGE Outcome-Based Education Level:

The GI Endoscopy Unit Leadership: A Guide to (Re)Starting Your Endoscopy Quality Program is designed to meet ASGE’s Outcome Level 3b Learning (Procedural Knowledge), on an anticipated outcome-based education (OBE) scale. ASGE’s OBE means starting with a clear picture of what is important for participants to gain from the educational activity to be able to do following participation, then organizing the program, instruction and objectives to make sure the anticipated educational delivery ultimately happened.

Educational Attributes

This ASGE educational program addresses the following desirable physician attributes that align with ACGME/ABMS Competencies, Institute of Medicine Competencies and/or Interprofessional Education Collaborative Competencies: a) Medical Knowledge; b) Practice-Based Learning and Improvement; c) Provide Patient-Centered Care; and d) Employ Evidence-Based Practice.

ASGE’s Commitment to Our Learners

ASGE’s continuing medical education program consists of a diversified educational portfolio. Each educational activity serves to maintain, develop, or increase our learner’s knowledge, skill, and professional performance. It is our intention that you will be able to transfer this learning to the provision of services for your patients, the public and the endoscopy profession. Content developed for this educational activity is based upon a body of knowledge and skills generally recognized and accepted by the GI profession and ASGE’s standards of practice, the basic medical sciences, the discipline of clinical medicine, and the provision of health care to the public.

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