The Department of Veterans Affairs (VA) is implementing a faster way to schedule Veteran community care appointments with a new program called External Provider Scheduling (EPS). EPS uses a cloud-based technology that allows VA schedulers to book approved appointments directly into your system — at no additional cost to you. This innovative process simplifies the referral and scheduling process, eliminating the need for multiple phone calls and faxes to coordinate patient preferences, helping you focus on what matters most: patient care. 

EPS is a one-stop solution for coordinating with VA!

• Streamlined Coordination: EPS enables VA schedulers to book directly into your system in real-time – reducing the number of phone calls and faxes for you and your staff, saving you valuable time. EPS-scheduled appointments also include the authorized referral number for your convenience, giving Veterans faster access to care.  
• Improved Collaboration: EPS enhances your partnership with VA through faster, more efficient care coordination.  
• EPS Integrates with Your Scheduling Systems: EPS integrates with 150+ electronic health records (EHR) and scheduling systems. EPS also partners with health care industry leaders like Zocdoc, Blockit, and Kyruus ensuring we are able to seamlessly connect with your schedule.
• Secure Patient Files: EPS does not access patient information; all patient files remain safe and secure.  
• Full Control: EPS allows you to remain in full control over your schedule, sharing only the appointment slots you want to share with VA. 
• Zero Cost: EPS is completely free to use – no new software or licensing purchases. 

For more information, email EPSProvider@va.gov or visit our VA webpage!