Practice Management


  • Improving Survival of Colorectal Cancer in Their Community

    December 6, 2023

    Nurse Lead Amanda Cunningham, BSN, RN, shares why honoree status is important to her team and her community.

  • ASGE Answers Your Coding Questions

    December 5, 2023

    A patient had a diagnostic colonoscopy and indications were rectal bleeding, abnormal scan of the digestive tract and incomplete defecation.

  • Getting Creative in Community Engagement

    November 16, 2023

    As health care teams, you are trusted members of your communities. You have the desire, knowledge and vision to advance digestive health care locally.

  • Case 14: Burnout

    November 16, 2023

    A 42-year-old female advanced practice provider (APP) presents to her primary physician with a chief complaint of fatigue and feeling “stressed.” She has no chronic medical problems and takes no medication.

  • Chronic Care Management: How To Implement and Manage a Quality-Driven Program

    November 16, 2023

    There is a widespread realization that health care in the U.S. remains fragmented and lacks longitudinal coordination of care.

  • EQuIP Your Team for Success

    November 16, 2023

    Your colleagues agreed: the physician-nurse faculty knocked it out of the park for the 2023 GI Unit Leadership course, and we have every intention of keeping it up!

  • ASGE Answers Your Coding Questions

    November 15, 2023

    A patient had a surveillance colonoscopy for prior polyps, but biopsies were taken due to Crohn’s disease. Can both Z86.010 and K50.90 be billed, or should only K50.90 be used since it justified the biopsies?

  • October 2023: ASGE Answers Your Coding Questions

    October 4, 2023

    A Bravo, CPT code 91035, was performed and did not show active reflux, so the diagnosis attached was dysphonia, which the insurance is denying. What other diagnosis could be used?

  • Pre-Procedure Time Out

    October 4, 2023

    The endoscopy staff identified inconsistencies in our pre-procedure time-out process, including the information being shared and the attentiveness of all members.

  • Case 13: Eosinophilic Esophagitis

    October 4, 2023

    A 24-year-old male presents to the emergency room with a chief complaint of “I can’t swallow.” He states that while eating dinner, chicken suddenly “got stuck, and I could not swallow.”

  • Improving Specimen Collection

    September 29, 2023

    No incorrectly labeled specimen containers, no specimens placed in wrong containers, no missing specimens, 100% real-time timeout charting compliance

  • Addressing What Matters More to Patients

    September 29, 2023

    The health system has a strategic goal of increasing the ratings on the NRC “What Matters Most” question in patient satisfaction surveys to 66.9% for all departments.

  • Meeting Endoscope Reprocessing Guidelines

    September 29, 2023

    On November 16, 2021, a quality improvement study was conducted to determine that all endoscopes are going from end of procedure to high-level disinfection (HLD) within the national guideline of one hour.

  • Patient Perceptions of Wait Times

    September 29, 2023

    It is suspected that patients are perceiving excessive wait times in relation to their experience at [the facility] and delays in discharge which is increasing the time the patient is in the facility.

  • Adequacy of Bowel Preparation

    September 29, 2023

    Over the past three years, [the unit] has used several different bowel preps in order to achieve the best possible colonoscopy for our patients.